We have officers on duty at the telecontact centre in our headquarters to attend to any security matters every minute of the day. When we receive an alert on any of our security systems, our officers will contact you to check on the security status in the premise. This is done discreetly through pre-arranged secret communication plan such as usage of codes and signals. If threats are confirmed, a team of armed security officers will be dispatched to the premise within 30 minutes to attend to the situation.
24-hour Telecontact Security
Crisis Management & Legal Works
Even with well-planned security strategies and implementations, unexpected incidents can occur. In the event of an emergency or crisis, Metro Security is equipped to respond immediately. Safety measures are integrated into the core of our security systems. We ensure our security officers are not only adept in security protocols but also well-versed in safety procedures. This comprehensive training enables them to swiftly respond and take control when required.
Furthermore, our security services are fortified by an insurance policy valued at RM 5 million, underwritten by LONPAC Insurances Berhad Company, in accordance with Kementerian Dalam Negeri (KDN) requirements. Additionally, we boast a specialized Legal Team proficient in liability insurance. This team provides guidance to both management and security officers regarding the legal aspects of daily operations, ensuring that Metro Security’s policies and procedures strictly adhere to Malaysian law and regulations.
Specialized Services in
Crisis Management & Legal Works
Cash in Transit
Our Cash in Transit service ensures the secure and safe transportation of valuable goods, such as cash, gems, or sensitive documents. We employ advanced security measures and expert protocols to safeguard these assets during transit.
Patrolling
Our patrolling services involve the diligent surveillance and monitoring of designated areas. Our trained security personnel conduct regular and systematic checks to ensure a safe and secure environment for your premises.
Armed Guard Services
Trained and certified armed guards provide an added layer of protection for high-risk locations or situations. Equipped with the necessary skills and tools, they assure maximum security and swift response if the situation demands.
Unarmed Guard Services
Professional unarmed security officers ensure a safe environment through vigilant monitoring and quick response capabilities. These officers are trained to handle various security needs efficiently and effectively.
Dog Guard Services
Our dog guard services utilize highly trained and alert canines, working in tandem with skilled handlers to provide enhanced security. These dogs are sensitive to their environment, enhancing the overall security measures and detecting potential threats effectively.
Private Investigation
Our private investigation service offers discreet and professional investigations tailored to your specific needs. Our skilled investigators utilize various techniques and resources to deliver comprehensive investigative solutions, maintaining confidentiality and reliability.
Vigilant Security Monitoring Solutions
Stay one step ahead.
Secure your space with our cutting-edge security monitoring services.